Contact us

Due to a system update, there may be delays in answering our 24/7 phone lines on December 9th between 10:00 PM and 10:10 PM

We apologize for any inconvenience this may cause.

Customer service

In the billing advice telephone service, you can deal with payment issues and postpone bill payment dates. You can also arrange reconnections of electricity that has been disconnected due to unpaid electricity bills. Please note that we are unable to deal with contract-related issues in the billing advice telephone service.

09 617 8090
Mon-Fri 9 am to 5 pm

09 617 8040
Mon-Fri 9 am to 5 pm

Call prices

Invoicing in the Helen Group

Network services

09 617 8060
On weekdays at 8–16

Online form

Helen Electricity Network’s contact information

You can find other contact information by clicking the button below.

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