Complaint

Make a complaint, i.e. claim for compensation, only if you have suffered damage as a result of an error made by Helen Sähköverkko and you believe that Helen Sähköverkko is liable to compensate for the damage. For more information about your rights in consumer disputes, please contact the Finnish Competition and Consumer Protection Authority.

Note

If you have any questions, please contact our customer services at 09 617 8090 on weekdays between 9am and 5pm.

Give feedback

Select the reason for the claim

Description of the damage

Address where the damage occurred

Street address

Postal code

Post office

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Contact information

First name

Last name

Customer number, if you are already customer of Helen Electricity Network

Account number to which compensation will be paid

Email address

Phone number