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Customer service

In the billing advice telephone service, you can deal with payment issues and postpone bill payment dates. You can also arrange reconnections of electricity that has been disconnected due to unpaid electricity bills. Please note that we are unable to deal with contract-related issues in the billing advice telephone service.

09 617 8090
Mon-Fri 9-17​

09 617 8040
Weekdays 9-17

Call prices

Invoicing in the Helen Group

Update your contact details
If you want to change your contact details or billing address, you can send a message using the form provided.
Private customers

Network services

09 617 8060
On weekdays at 8–16

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Helen Electricity Network’s contact information

You can find other contact information by clicking the button below.

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