Tracking the connection order

In the connection order tracking service, you can monitor the progress of your orders and add  information, when necessary.

Log in to the tracking service of your connection order (in Finnish)

Track the status of your order

When you placed the order, you received a username and password in an email message. 

All your orders are listed on the first page after logging in. Select the order you wish to view. Some orders also require action by the customer. You can edit the information in your order and track its progress all the way to the agreed order start date.

If you have lost your username or password, please contact Helen Sähköverkko connection service at sahkoliittymat@helen.fi or 09 617 8086.

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